Frequently Asked Questions


DO YOU DO SAME DAY DELIVERY?

Yes we do, business orders to be placed by 12 noon.

CAN I PERSONALISE MY ORDER?

You sure can, please contact us 2121242, and speak to a friendly staff member.

DO YOU DO WEEKEND DELIVERY?

Saturdays only.

HOW LONG DO FLOWERS LAST?

It does depend on the individual flower as some are longer lasting than others, but we will always endeavour to send the freshest products so that they last as long as possible. Flowers are best kept out of direct sunlight in a cool space. Trim the stems on an angle to ensure they are well hydrated. Try to change the water every second day to ensure long-lasting and freshness.

MY ORDER WAS DAMAGED IN TRANSIT, WHAT CAN I DO?

Please give our store a call 09 2121242, and we will be happy to rectify the situation, to avoid any customer disappointment.

WHAT TIME WILL MY DELIVERY GET THERE?

We have a 3 hr turn around. to ensure business deliveries get there on time, please make sure your order is placed by 9.30 am. However, household deliveries will sure to be delivered well within 3hrs of the order. We have two cycles, one in the morning at 9:30, and one in the afternoon at 1.30 pm.